1. Introduction
AumTap ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
2. Information We Collect
2.1 Information You Provide
Account Information:
- Email address
- Username
- Password (encrypted)
- Profile information (optional: name, photo, bio)
User-Generated Content:
- Journal entries
- Manifestation goals
- Session feedback
- Progress notes
- Assessment responses
Payment Information:
- Processed by third-party payment processors (Stripe, PayPal)
- We do not store full credit card numbers
- We store transaction history and subscription status
2.2 Automatically Collected Information
Usage Data:
- Session duration and frequency
- Features used
- Progress and completion rates
- Time spent on exercises
- Device interactions
Device Information:
- Device type and model
- Operating system version
- Unique device identifiers
- Mobile network information
- IP address
- Time zone and language settings
Analytics Data:
- App performance metrics
- Crash reports
- Feature usage statistics
- User flow and navigation patterns
2.3 Information from Third Parties
Social Login:
If you sign in with Google or Apple, we receive:
- Name
- Email address
- Profile picture
- User ID from the provider
3. How We Use Your Information
3.1 Provide the Service
- Create and manage your account
- Deliver guided meditations and exercises
- Track your progress and achievements
- Personalize your experience
- Process payments and subscriptions
3.2 Improve the Service
- Analyze usage patterns and trends
- Identify and fix technical issues
- Develop new features
- Optimize performance
- Conduct research and analytics
3.3 Communicate with You
- Send service-related notifications
- Respond to your inquiries
- Provide customer support
- Send updates and announcements
- Marketing communications (with your consent)
3.4 Security and Compliance
- Prevent fraud and abuse
- Enforce our Terms of Service
- Comply with legal obligations
- Protect our rights and property
- Ensure platform security
4. How We Share Your Information
We do NOT sell your personal information.
We may share your information with:
4.1 Service Providers
- Cloud hosting (AWS, Google Cloud, etc.)
- Analytics providers (Firebase, Mixpanel, etc.)
- Payment processors (Stripe, PayPal)
- Email services (SendGrid, etc.)
- Customer support tools
These providers are contractually obligated to protect your data and use it only for providing services to us.
4.2 Legal Requirements
We may disclose your information if required by law or in response to:
- Court orders or subpoenas
- Legal processes
- Government requests
- Protection of rights and safety
- Enforcement of Terms of Service
4.3 Business Transfers
If AumTap is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.
4.4 With Your Consent
We may share your information for other purposes with your explicit consent.
5. Data Retention
5.1 Active Accounts
- We retain your data while your account is active
- You can delete your account at any time
- Some data may be retained for legal or operational purposes
5.2 Deleted Accounts
- Most personal data is deleted within 30 days of account deletion
- Some data may be retained longer for:
- Legal compliance (e.g., tax records)
- Dispute resolution
- Fraud prevention
- Backup systems (deleted within 90 days)
5.3 Anonymized Data
- We may retain anonymized, aggregated data indefinitely
- This data cannot be used to identify you personally
6. Your Rights and Choices
6.1 Access and Portability
- You can access your personal data through the app
- You can request a copy of your data in a portable format
- Contact us at privacy@aumtap.com for data export
6.2 Correction and Update
- You can update your profile information in the app
- Contact us to correct inaccurate data
6.3 Deletion
- You can delete your account through the app settings
- Contact us at privacy@aumtap.com to request data deletion
- Some data may be retained as described in Section 5
6.4 Opt-Out
- Marketing emails: Unsubscribe link in emails
- Push notifications: Disable in device settings
- Analytics: Limited opt-out available in app settings
- Personalization: Disable in privacy settings
6.5 Do Not Track
- We do not currently respond to Do Not Track signals
- We may add this feature in the future
7. Data Security
7.1 Security Measures
We implement industry-standard security measures:
- Encryption in transit (TLS/SSL)
- Encryption at rest
- Secure authentication (JWT tokens)
- Regular security audits
- Access controls and monitoring
- Secure development practices
7.2 Your Responsibility
- Keep your password secure
- Use strong, unique passwords
- Enable two-factor authentication (when available)
- Log out on shared devices
- Report security concerns immediately
7.3 No Guarantee
Despite our efforts, no security system is impenetrable. We cannot guarantee absolute security of your data.
8. Children's Privacy
8.1 Age Requirement
- The Service is not intended for children under 13
- We do not knowingly collect data from children under 13
- If we learn we have collected such data, we will delete it promptly
8.2 Parental Controls
- Parents should monitor their children's online activities
- Contact us if you believe we have collected data from a child under 13
9. International Data Transfers
9.1 Global Service
- AumTap operates globally
- Your data may be transferred to and processed in countries other than your own
- These countries may have different data protection laws
9.2 Safeguards
- We use standard contractual clauses and other safeguards
- We ensure adequate protection regardless of location
- EU users: We comply with GDPR requirements
10. Cookies and Tracking
10.1 Cookies
We use cookies and similar technologies:
- Essential cookies for functionality
- Analytics cookies for usage tracking
- Preference cookies for settings
10.2 Third-Party Tracking
- Third-party services may use their own tracking technologies
- Review their privacy policies for details
- You can manage cookies in your browser settings
11. Changes to This Policy
11.1 Updates
We may update this Privacy Policy periodically. We will notify you of significant changes via:
- Email notification
- In-app notification
- Notice on our website
11.2 Review
- The "Last Updated" date indicates the latest revision
- Continued use after changes constitutes acceptance
- Review this policy regularly
12. Regional Privacy Rights
12.1 California Residents (CCPA)
California residents have additional rights:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of sale of personal information
- Right to deletion
- Right to non-discrimination
We do not sell personal information.
12.2 European Union Residents (GDPR)
EU residents have additional rights:
- Right to access
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object
- Right to withdraw consent
- Right to lodge a complaint with supervisory authority
12.3 Other Jurisdictions
- We comply with applicable data protection laws in all jurisdictions
- Contact us for information about your specific rights
13. Contact Us
For privacy-related questions, concerns, or requests:
- Email: privacy@aumtap.com
- Website: https://aumtap.com/privacy
- Data Protection Officer: dpo@aumtap.com
14. Consent
By using AumTap, you consent to:
- Collection and use of your information as described
- Transfer of your data as described
- Processing of your data for the purposes stated
You can withdraw consent at any time by:
- Deleting your account
- Contacting us at privacy@aumtap.com
- Adjusting privacy settings in the app
Your privacy matters to us. We are committed to protecting your personal information and being transparent about our practices.